Youtube Careers – Product Specialist, Shopping In Norwich, UK

Overview

Position Title: Product Specialist, Shopping

Company: YouTube

Location: Norwich, UK

Job Description:

Shopping on YouTube is an opportunity to match existing viewer and creator demand with merchants worldwide in new and innovative ways.

The Product Solutions Organization (PSO) is the link between YouTube products and business. As a Product Specialist, you’ll help to ensure that YouTube has developed the best product strategy, and work to drive success with users. We provide product solutions across all product areas at YouTube, and are part of Go-To-Market and Support Solutions (GSS) a global team working to ensure our users get the most out of YouTube. We provide dedicated and scaled support, strategic go-to-market plan development, product and policy insights based on user feedback, partnership resources, and scaled partnership management to ensure that all partners can thrive within the YouTube ecosystem. We ensure products get to market, support users when they need help and capture user feedback to drive product excellence and market fit.

As a Product Specialist, you will serve as a product expert and end-user advocate that works closely with Product Management and Engineering as an integral member of cross-functional core product teams. You will also play a key role as the interface between YouTube’s product, business and operations teams. You will act as an internal product expert for operations teams internationally and collect and analyze data to influence product roadmaps and the prioritization of product features. You will work on a variety of products, including ads, creator tools, consumer apps and features, and rights management.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities:

• Prioritize feedback/ideas based on robust data and build business cases in order to embed requests within Product Managers product roadmaps.
• Work cross-functionally with relevant teams to guarantee market readiness, communications, trainings, and support for launches and ongoing life of products. Manage technical issues from the field and provide guidance on resolution to partnership teams.
• Work with Product teams to shape product strategy, maximize growth for existing products, craft go-to-market strategy for new products, and synthesize global market feedback.
  Provide strategic insights and lead continuous product improvement efforts at YouTube, working closely with product and engineering teams.
• Be a product expert and serve as a consultant for the partnership/operations teams and be responsible for product knowledge dissemination in the organization.

Requirements:

• Experience communicating with and influencing a range of audiences, including executives
• Experience developing and managing scalable operations and working across multiple teams and multiple time zones
• Experience in a technology, marketing, product management, consulting, finance, strategy, or business operations role
• Experience with SQL and advanced spreadsheets
• Bachelor’s degree or equivalent practical experience
• Excellent business judgment, problem-solving, and analysis skills
• Understanding of existing YouTube business models and the broader media landscape