Workplace Experience Manager – AVEVA Uk Careers Bristol

Overview

Position Title: Workplace Experience Manager

Company: AVEVA

Location:Bristol, UK

Job Description

AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value. We call this Performance Intelligence. AVEVA’s comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. AVEVA supports customers through a trusted ecosystem that includes 5,500 partners and 5,700 certified developers around the world. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries. Learn more at www.aveva.com.

Responsibilities:

• Ensure all planning and reactive works are completed in a timely manner and to a high standard
• Establish and agree service standards and KPIs for suppliers and contractors ensuring contracts are in place for soft and hard FM services
• Line manage the Workplace & Facilities Team providing development and learning opportunities; ensure sufficient staffing levels at all times
• Daily monitoring and response to all FM related queries received via the Facilities Helpdesk ensuring responses are timely and that all issues are dealt within an agreed time frame
• Manage FM budget ensuring cost-effectiveness
• Ensure site services are provided including reception, post, courier, catering etc
• Ensure Health & Safety legislation and internal policies are implemented including First Responders, Health & Safety committees, supplier management process (permit to work)
• Attend to or delegate general building housekeeping
• Ensure agreed stock levels are maintained for common items including stationery, batteries etc
• Investigate and respond to accidents and incidents
• Coordinate and support internal office moves
• Support the onboarding and induction of new employees

Requirements:

• Property related or Facilities Management related qualification
• Demonstrate an understanding of maintaining building facilities
• Previous maintenance and administration experience
• Experience of managing budgets
• Demonstrable experience of developing business cases and reports
• Creative solution provider
• Extensive line management experience
• Excellent written and spoken English skills
• Excellent supplier management and negotiation skills
• Able to interact with colleagues and build networks
• Can manage own workload