Overview

Position Title: Manager, Community Partners

Company: YouTube

Location: Southampton, UK

Job Description:

Fast-paced, dynamic and proactive, the YouTube Global Operations team is dedicated to ensuring that YouTube can scale its growth. The team is comprised of sub-teams including: Partner Development across Americas, EMEA and APAC, Go-To-Market and Support Solutions, Partnerships Enablement, Global Scaled Operations, Media and Platform Operations, and Business Technology.

YouTube is launching an entirely new short-form video experience (”Shorts”) on YouTube for both creators to create and share videos and for viewers to enjoy them. The mission of the Shorts business team is to scalably grow a healthy, thriving ecosystem of Shorts creators globally. This Shorts business team reports into the Go-To-Market and Support Solutions team, and this role reports to the Director, Shorts Operations and Partnerships.

As Manager of Community Partner Management, you will have the exciting opportunity to create and lead a new model of engaging at scale with our Shorts creators. As Manager, you will be responsible for YouTube’s Shorts engagement model.This new team of Shorts Community Partner Managers will inform, educate, and engage our emerging Shorts creator communities across our major language markets.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities:

  • Synthesize creator feedback and recommend and drive changes to existing products, policies, and processes to increase Creator satisfaction, activity, and performance.
  • Identify and develop top Shorts creators.
  • Collaborate with Marketing and Product on trends and campaigns.
  • Develop and manage YouTube’s EMEA-based Shorts Community Partner Management team.
  • Hire, train, and manage Shorts Community Partner Management team in priority markets.

Requirements:

  • Experience working cross-functionally with internal teams on multiple timezones, and external partners.
  • Experience with digital and/or social media, creator/community management and communications, and content programming, and creative campaign design/management.
  • Track record of effective mass communication and engagement.
  • Experience with identifying and implementing improvements based on data and insights.
  • Experience in new business development and project management.
  • Experience managing an online community or ecosystem.
  • Ability to speak and write in English fluently.
  • Bachelor’s degree or equivalent practical experience.
  • Content writing skills, ability to adapt, and experience working well in uncertainty.
  • Experience leading teams and people management.

About YouTube

YouTube is a team-oriented, creative workplace where every single employee has a voice in the choices we make and the features we implement. We work together in small teams to design, develop, and roll out key features and products in very short time frames. Which means something you write today could be seen by millions of viewers tomorrow. And even though we’re a part of Google and enjoy all of the corporate perks, it still feels like you’re working at a startup.

YouTube is headquartered in San Bruno, California, 12 miles south of San Francisco. We also have many job openings in Mountain View, and across the globe

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