Working For Just Eat – Telephone Retention Executive In Bolton

Overview

Position Title:  Telephone Retention Executive

Company: Just Eat

Location: Bolton, UK

Job Description

As a growing business, we’re searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That’s where you come in!

Responsibilities:

• Resolve partner issues by determining the root cause and offering a tailored solution
• Ensure our partners are satisfied and continue to successfully trade with us
• Liaise with other teams across Sales, Operations and Account Management
• Monitor and achieve team performance targets

Requirements:

• Previous experience in outbound contact/call centres within sales, customer service or account management
• Strong understanding of business and analytics
• Communicative, with the ability to negotiate and resolve difficult issues
• An independent and proactive way of working, passionate about new challenges and changing environments