Overview
Position Title:Qualitative UX Researcher
Company: Instagram
Location: Liverpool, UK
Job Description:
We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds — geographically, culturally, educationally, philosophically. We come from industry and academia, with roots in anthropology, design research, economics, HCI, human factors, market research, political science, sociology, social computing, and social psychology, among others.
Responsibilities:
- Work closely with product and business teams to identify research topics
- Act as a thought leader in the domain of research, while advocating for the people who do or could use our products
- Conduct research using a wide variety of methods, and interpret analysis through the lens of UX,
- HCI, and social science
- Design studies that address both user behavior and attitudes
- Collaborate closely with other UX researchers to leverage and build upon knowledge
- Generate insights that both fuel ideation and evaluate designs
- Communicate results and illustrate suggestions in compelling and creative ways
- Mentor other researchers, and maintain our team’s high standard of work
- Work broadly across team to help identify trade-offs between short and long-term research goals and select right mix of projects to benefit team
- Partner with engineers, analysts, and other technical roles to create and share research
- Contribute to research team strategy within the organization
- Work cross-functionally with design, product management, content strategy, engineering, data science, and marketing
Requirements:
- Bachelor’s degree in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics
- 7+ years’ relevant experience within user experience, applied research setting and/or product research and development
- Experience planning and executing complex research projects in a product group or business area, working across multiple projects simultaneously
- Experience identifying, initiating, and leading projects of large scope that contribute to the greater research/product team through mentoring, culture, subject matter, or research expertise
- Experience building meaningful cross-functional relationships
- Experience translating research findings into strategic narratives
- Effective communication skills with experience presenting to diverse audiences
About Instagram
More than one billion people around the world use Instagram, and we’re proud to be bringing them closer to the people and things they love. Instagram inspires people to see the world differently, discover new interests, and express themselves.
Since launching in 2010, our community has grown at a rapid pace. Our teams are growing fast, too, and we’re looking for talent across engineering, product management, design, research, analytics, technical program management, operations, and more. In addition to our headquarters in Menlo Park, we have thriving offices in New York City and San Francisco where teams are doing impactful work every day.
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