Overview
Position Title: Manager Configuration Management
Company: TSB Bank
Location: Bristol, UK
Job Description
This is an exciting new role as part of our new Data Platforms & Analytics function. Reporting to the Senior Manager, you will support the team to manage, improve and drive the utilisation of our data platforms and the data that is extracted from within them. Supporting to provide the business with key customer data will help us to drive improvement of customer engagement and satisfaction in TSB.
Responsibilities:
- Continually scan the external environment to understand the use and importance of new technologies appropriate to data platforms and data extraction
- Provide advice on the infrastructure build and service improvements for applications within data platforms advising the TSB functions of the appropriate tools and mechanisms to drive future data analytics
- Build and develop strong stakeholder relationships with the functions that the team support
- Support the performance and reliability of the platforms, seeking to improve and drive efficiency whilst maintaining reliability
- Support the strategy and road map of delivering infrastructure and configuration management across various risk and data platforms that the team currently manage.
- Support Technical delivery of project led changes.
- Support the design, including architecture, build and implementation of new core data platforms. (Large scale data platforms)
Requirements:
- Knowledge in Information security standards
- Ability to influence, negotiate and persuade both internal/ external stakeholders
- Certification in cloud tech (AWS, Azure) will be an added benefit
- Understanding of ServiceNow and Dynatrace
- A strong background in Infrastructure delivery and excellent communication skills
- Drives culture that encourages integrity, honesty and mutual respect
- Experience in Service Operations, ITIL certification preferred.
About TSB Bank
At TSB, we believe businesses need to reflect the communities they serve. This is why we have a long-term commitment to diversity and inclusion. It’s important to us to make sure we bring the best talent to our business, regardless of characteristics such as race, gender, disability, sexual orientation or social background. Our focus on diversity and inclusion is a key part of how we support and develop the people who work here. It helps us build a stronger culture where no matter what background you come from you feel valued and confident in bringing your whole self to work.
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