Overview
Position Title: Head of People Business Partnering
Company: Travelodge Hotels Limited
Location: Thame, England, United Kingdom
Job Description:
The role is accountable for driving successful operational performance across the hotel and property services departments, through the delivery of key people initiatives and people performance. Key to success in this role will be to ensure that there is a talent pipeline ready to fill key hotels with no gaps in management cover. The role will be accountable for the readiness of talent from provision of entry level management hires, through to our most senior Hotel Managers across hotel operations. This role will partner the UK Operations Director and the Director of Property Services, and will lead a team of Business Partners and People Advisors.
Responsibilities:
- Lead on engagement activities, working closely with Regional Directors and District Managers to improve engagement
- Work with regional management teams to support and embed changes into the organisation – both people initiatives to be launched and operational changes.
- Identifies opportunities to drive productivity and commercial value through people and team effectiveness. Understands how the business operates, how each function contributes. Spots and acts on opportunities to add value. Ensures our manpower plans reflect needs in the hotels and that we achieve maximum return on investment
- Works collaboratively to identify the root cause of hotels with high attrition.
- Work closely with the Central ER team to ensure cases are resolved in a timely manner. Provides an interface into Operations when cases do not move at the required pace and provides commercial input to decision making. Owns certain cases in line with the ER responsibility matrix.
- Supporting your team’s success by setting objectives and conducting regular performance and development reviews
- Coaches Regional and District management to manage performance effectively both high and low performance. Identifies what causes under-performance and facilitates an action plan to address.
- Always gives consideration to Equality, Diversity and Inclusion (ED&I) matters and creates an inclusive culture.
- Contributes to the formulation of an action plan to address people related problems and develop managers
- Work with the Head of Talent to ensure external recruits and internal promotions have the right skills to succeed in a TL mgt role
- Work with key stakeholders across the people team and the wider organisation
- Lead and manage a team of Business Partners and People Advisors, creating a culture of delivery and output.
Requirements:
- Highly resilient and able to adaptable to change
- An ability to communicate and adapt your style to people on all levels within the organisation
- Full UK driving licence and ability to be in Thame 1-2 days a week and travel across the UK (WFH 2 days a week)
- High levels of influencing skills
- Experience of reading and understanding financial information, dashboards, and company scorecards
- You are able to assimilate and interpret data in order to inform decisions and take key actions
- Ideally CIPD level 7
About Travelodge Hotels Limited
In 1985, we reinvented the concept of the low cost overnight stay by launching the UK’s first budget hotel chain. For over 30 years, we’ve been there for our customers in the right place and at the right price enabling them to stay away from home in a comfortable room, whatever their reason for travelling – whether visiting family and friends, arriving on time for a meeting, watching their favourite band or taking the kids to the zoo.
Our pioneering spirit is as true today as it has always been, which is why we continue to open loads of hotels and strive to continually improve our offering whilst keeping a keen eye on costs, so we can keep our prices low. By always putting ourselves in our customers’ shoes, we understand what’s most important to them is a consistent, clean and comfortable stay, in a location where they need to be, at a price they are prepared to pay.
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