Technology Specialist – Microsoft Graduate Program Bristol

Overview

Position Title: Technology Specialist

Company: Microsoft

Location: Bristol, UK

Job Description

Transforming the employee experience has become a top-of-mind area for all business decision makers. An Employee Experience Platform is a digital platform that puts people at the center by bringing together systems of work with systems of support into an integrated employee experience, and it provides people with the resources and support they need to succeed and thrive, no matter their location. It also needs to provide an open and extensible platform that is customizable and works with your existing systems and tools. That’s why we built Microsoft Viva. Viva brings together communications, insights, knowledge, and learning within the flow of everyday work and collaboration, in Microsoft Teams.Microsoft Teams is the most innovative cloud platform in computing today and Microsoft is hiring Teams Technology Specialist (TS). Microsoft TSs main goal is to win the technical decision of customers to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of Microsoft 365 and Surface. TSs are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts and work they are on for sales people to further pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Viva, Teams, Surface and OEM Meeting/Calling devices sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies.

Responsibilities:

• Engages with and reaches out to customers proactively and independently, searches for and uses Microsoft Teams customer references. Builds credibility with customers as a trusted advisor for Microsoft Teams Calling, Meetings, and devices, remediates blockers by conveying impact to product teams, and leads and ensures technical wins for Microsoft Teams and adjacent technologies such as Viva.
• Builds own readiness plan to gain expertise in Microsoft Teams Calling, Meetings, devices, Frontline Worker enablement and Viva solutions while acting as a mentor for Microsoft Teams Calling, Meetings, devices, along with integration of other Microsoft products and services into Teams. Demonstrates Microsoft Teams Calling, Meetings, devices, Frontline Worker enablement and Viva capabilities and products to increase virtual teams’ understanding of Teams and the new opportunities.

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• Technical pre-sales or technical consulting experience