Overview
Position Title: Data Analyst
Company: Sky
Location: Liverpool, UK
Job Description
As a member of the analytics team within Group Service Management, you’ll use data from across our technology platforms to help understand and improve the experience of our TV, broadband and mobile customers
Responsibilities:
- Ensure outputs are accurate, timely and meet the business need
- Grow domain expertise and champion data analysis
- Work closely with our data scientists to leverage machine learning to find new insights
- Communicate findings with the wider business
- Support stakeholders by providing ad-hoc analysis and challenging with new approaches
- Support the decision-making process across Sky’s new propositions
- Work closely with our data engineers to ensure accurate and timely data
- Be innovative with our data and technology to find new insights
Requirements:
- Ability to critically and creatively look at data
- Hands-on experience in simple to complex reporting, metrics/KPIs and performance insights
- Previous experience in complex project environment, managing your own projects, owning the process from start to end
- Experience of using Tableau (or similar)
- Hands-on experience in business intelligence and data analysis
- Interest in current telecommunications, TV and/or mobile technologies (knowledge and experience is ideal)
- Ability to interact with senior stakeholders to gather requirements and answer the “so what”
- Working knowledge of databases, data structures and reporting systems (ETL knowledge ideal)
- Confident communicator
- Degree (or equivalent experience) in applied quantitative field (statistics, mathematics, engineering, technology)
- Experience of using advanced SQL and the ability to efficiently analyse large amounts of data (GCP BigQuery knowledge ideal)
About Sky
Sky is Europe's leading entertainment company - built and driven by our 31,000 people. We want Sky to be a great place to work, where great people do great work, and delivering first class communications is a big part of our plans. Keeping our people informed, engaged, and inspired by Sky - our business, our products and our customers - is hugely important.
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