Shift Operations Controller – Jobs In Rail In Tonbridge

Overview

Position Title: Shift Operations Controller

Company: Colas Rail

Location: Tonbridge, UK

Job Description

Responsibilities:

• To proactively manage the reporting, recording and escalation of any Incidents/ accidents/ environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with Company procedures
• To proactively manage all aspects of Colas Rail Fleet including staff and commercial issues and work towards successful completion of production work on their shift.
• To assist in ensuring that all work undertaken is recorded, logged and reported to the correct management personnel in detail and to an appropriate standard
• To assist in the management of all personnel on their shift in terms of all short-term changes, sickness and exceedances
• Produce shift reports that include detailed maintenance and production information to the requirements of the Business
• To assist in the management of Safety, Accidents/ Incidents/ Environmental issues, production output and quality for all Rail Services equipment and operators
• To liaise with the maintenance department on all issues affecting machine performance on operational shifts
• The monitoring of all staff booked on for duty and identifying those who have failed to book on and off
• To diligently log fuel levels and working directions of the OTM fleet
• To produce a clear and concise written handover of outstanding events to the next shift
• To assist in the response to any SPAD/ Incidents involving manpower or OTM when on duty or available to attend
• To receive information and react as an escalation centre for accidents and incidents on Colas Project sites
• Assist in the management of the standards inside the control room to facilitate efficient and professional operation
• Ensure all machine / loco and train movements are managed to eradicate any eventuality of subsequent costs for third party train delays
• To have thorough knowledge of commercial implications and proactively manage commercial issued on shift
• To be proactive in checking resource for each transit and working shift to ensure no anomalies
• To understand the reporting and escalating lines between the different division and report appropriately.
• To escalate as appropriate any issue which either through company procedure demands so or that falls outside of the Control Room Managers competency or authority
• To produce high quality management reports containing relevant information.
• To attend all required training for the role and continuing training throughout their employment.

Requirements:

• The job holder will be expected to work on the OTM Control Desk and be able to work using their own initiative.
• They must be dynamic, able to work without supervision and be able to use initiative.
• They must be able to work as a team and be flexible with their time to accommodate late notice shift changes.
• The person must have a positive attitude and expect to work under pressure in a busy and pressurised environment.
• The person must have a professional approach to working in a highly skilled and professional role, understanding that this department runs the entire business out of hours