Overview
Position Title: Sheriff’s Records & Licensing Technician
Company: City Of Douglas Nv
Location: Douglas, NV, US
Job Description
Responsible for performing a wide variety of technical, or specialized office support duties related to the review, preparation and input of various police reports; responds to public requests and inquiries in regard to police reports, records and licensing.
Responsibilities:
- Receives, processes and conducts a variety of criminal history investigations for licensing purposes to include Liquor Licenses, Concealed Weapons Licenses, Traveling Merchant Licenses, Sex Offender and Felon registrations.
- Runs daily reports, maintains and balances cash drawer and files daily deposits.
- Receives, processes and conducts a variety of criminal history investigations, registrations and applications; checks documents for validity and accuracy.
- Ensures accurate reporting and correction of criminal records with State Repository.
- Provides fingerprinting services as requested.
- Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones; may operate microfilm, radio, telephone and other departmental-specific equipment after training.
- Sends DUI revocation and suspensions to State DMV.
- Assists general public, customers and staff in person, over telephone and by email; answers inquiries, provides general direction related to services, receives and attempts to resolve complaints, explains policies, procedures and proper use/completion of department forms.
- Contributes to the efficiency and effectiveness of the unit’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Processes, codes, and disseminates crime reports, traffic accidents, citations, and related documentation; creates NCIC folders and files accordingly.
- Enters and retrieves data and prepares reports using a variety of software programs; reviews such reports for accuracy and makes corrections as required; operates standard office equipment.
- Complies with court-ordered criminal record sealing by printing and maintaining the record in a secure file; deletes and purges records from computer systems as required; disseminates required compliance notifications to appropriate agencies.
- Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
- Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; provides information which requires the use of judgment and interpretation of policies, rules and regulations.
- Organizes, compiles and reports statistical data on functions, programs and activities.
- Scans documents as required; identifies records for destruction in accordance with pre-determined retention and destruction schedules; files and maintains records.
- Processes report and disposition requests for Child and Family Services, Brady background, background history letters, insurance requests, requests from the public, other law enforcement agencies, etc.
Requirements:
- High School diploma/GED; AND one (1) year of general administrative support experience; OR an equivalent combination of education, training and experience.
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