Overview
Position Title: Supply Chain Support Manager
Company: Screwfix
Location: Southampton, UK
Job Description
You’ll play a pivotal role in providing consistent support, advice and training to our ever-growing Trade Counter estate. You’ll support the business in all legislative compliance areas, with particular focus on H&S, Fire and environment. Ensuring teams are fully trained and working in line with Screwfix best practice, you’ll identify and review processes and policies, making any recommendations for improvements to the Head of risk.
Responsibilities:
- Keep all training materials, process maps and organisational charts up to date
- Deliver the technical systems and processes training for ORE Planner, Demand Planer and TC Planner roles
- Support key projects where a high level of input or representation from the planning teams is required
- Upskilling existing team both from a systems and behavioural perspective to ensure a consistent and high standard with a systems driven approach
- To ensure all Supply Chain new starters are trained and supported to a high standard from early engagement prior to starting until fully integrated into their role
- Help drive our people agenda by roll out initiatives (like our behaviours), supporting recruitment, establishing policy or aiding personal development
- Drive process improvement to drive team efficiency or KPI improvement or establish new processes where required (e.g. 30kg two person)
- Work closely with SSCMs and CSMs to identify knowledge gaps and maintain training register
- Collaborating to ensure our BI and reporting is always fit for purpose
- Support the development / selection of systems including set up, UAT and training
Requirements:
- Experience of training, coaching or supporting individuals
- Proven experience of managing store and DC based replenishment systems ideally Voyager
- Prior Supply Chain planning experience required
- Track record in identifying shortfall in process and opportunities to drive improvement and efficiency
- Intermediate understanding of Excel
About Screwfix
Business is booming at Screwfix! Thanks to our team of hands-on, no-nonsense people, we’ve become one of the UK’s fastest-growing retailers. However, we always need new characters with fresh ideas to keep us moving in the right direction.
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