Overview

Position Title: Salesforce Admin / Business Analyst

Company: Zurich Insurance

Location: Belfast, UK

Job Description

Zurich Insurance UK is expanding its Salesforce team to meet the increasing demand for application development, Salesforce practices and innovation. The Salesforce team is helping the business transform by improving efficiency and by putting the customer at the heart of everything we do via our digital transformation work.

An opportunity has arisen to join our expanding Salesforce team as a Salesforce Business Analyst / Administrator within IT at Zurich. You will work on Agile projects alongside our business teams, solution architects and Salesforce Developers to design, develop, and deploy large-scale enterprise solutions, all while learning and growing your skillset.

If you want to work in a dynamic and challenging environment, for a company that recognizes and rewards your creativity, initiative, and contribution, simply click “Apply online”.

This role is available part-time, job-share or full-time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

Responsibilities:

  • If you want to build applications, systems and processes that will transform Zurich, you could be part of a rapidly growing Salesforce team. You will be a “hands-on” Salesforce Business Analyst / Administrator with experience in translating business needs into requirements, shaping and informing solution design and architecture, and building out Salesforce solutions using declarative development.
  • Zurich has positioned Salesforce as a strategic technology with six Salesforce Orgs covering Service Cloud, Sales Cloud, Salesforce Industries and Not for Profit Cloud. You will gain a broad range of Salesforce experience across multiple lines of business, portfolios, and projects.
  • We are looking for enthusiastic, proactive, confident self-starters who thrive in a fast-paced environment to join our highly successful Salesforce team. If you are interested in working in a dynamic and challenging environment, for a company that recognizes and rewards your creativity, initiative, and contributions, just click “Apply online”.

Requirements:

  • Experienced in stakeholder management.
  • Have Service Cloud, Sales Cloud and/or Salesforce Industries experience.
  • Practical and hands-on experience configuring Salesforce.
  • Great interpersonal skills, and good written and oral communication skills – being able to talk directly to customers to understand change and configuration requirements.
  • Enjoy problem-solving and thinking logically.
  • Comfortable working in a fast-paced environment.
  • Work collaboratively with the business to elicit requirements.
  • Contribute to working in a diverse team with different backgrounds and skills.
  • Take responsibility for a piece of work from start to finish.

About Zurich Insurance

With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.

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