Overview

Position Title: Services Business Manager

Company: Rolls-Royce

Location: Warrington, UK

Job Description

The Service Business team manage the long-term contract review process for customer fleets that have signed up to one of the various forms of aftermarket support Rolls-Royce offers under the banner of its TotalCareTM offering. This includes generating the Operational Plan and Financial forecast.

Responsibilities:

  • Generate the Executive Operational Plan and Contract Review Pack Forecasts: Project-manage their on-time generation, with accountability for accuracy and replicability. Gain commitment acceptance to the plan in respect of Project requirements (fleet size, customer operation, Gross issues) and obtain final approvals of the operational plan and the term financial impacts.
  • Ensure regular assessment of the Contract Review Pack schedule and maintain an agreed Project level plan.
  • Lead Improvement Projects and participate in Process User Groups to actively seek to improve Service Business’s processes and tools. Gain commitment from relevant stakeholders to change processes to improve forecast accuracy and increase efficiency. To lead quality investigations (8D) and support all audit requirements (internally and externally).
  • Lead Scenario Modelling activities to optimise cost forecasts within contract terms and gain necessary approvals to build these into the Executive forecast. This may include support of existing Fleet renewals, new services and transitions for Business Evaluations. Also, Manage, develop and motivate a team of professionals ensuring an appropriately managed workload, providing support and development opportunities as required.

Requirements:

  • Degree qualified or be suitably experienced
  • Financial and business acumen and numeracy
  • Commercial and business management experience whilst being able to present to a range of senior stakeholders
  • Planning and programme management
  • Experience of building and leading diverse teams

About Rolls-Royce

Rolls-Royce pioneers cutting-edge technologies that deliver clean, safe and competitive solutions to meet our planet’s vital power needs.

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