Overview
Position Title: Visitor Services Assistant
Company: City Of Exeter
Location: Exeter, England, UK
Job Description
The Royal Albert Memorial Museum (RAMM) is an award-winning regional museum funded by Exeter City Council and by the Arts Council through the National Partner Organisation scheme. Re-launched in 2011 following a major Heritage Lottery Funded redevelopment, winner of the Arts Fund Museum of the Year Award in 2012 and with a vibrant exhibition, events and corporate hire programme, as well as pre-pandemic visitor figures in excess of a quarter of a million per year, RAMM is a friendly and welcoming service that sits at the heart of Exeter’s cultural and economic life.
Responsibilities:
- Reporting to the Visitor Services Supervisor, Museum VS Assistants are responsible delivering a visitor welcome that exceeds expectations, while also fulfilling many back-of-house and visitor facing support tasks.
- The role is one of a team that shares a 9-week rota pattern of working that covers our 7-day operations and evening and week-end working form a key part of the role.
- All Museum Assistants act as keyholders for RAMM and receive training to undertake out of hours security call-out response (1 week in 9), for which a vehicle is provided. The role requires you to have a full clean driving licence and to live within a 20 minute drive of the Museum.
- Only applicants who can meet this requirement will be considered for the role.
Requirements:
- You will be articulate and friendly and enjoy working in a busy, visitor-facing environment.
- Energy and reliability are key qualities to bring to the role as you support the set-up of our busy programme of events, activities and corporate hire while also playing a key role on keeping the building and collections safe, secure and welcoming for all our visitors.
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