PUBLIC SAFETY DISPATCHER II – Department of Police Hiring

Overview

Position Title: PUBLIC SAFETY DISPATCHER II

Company: City Of Riverside Ca

Location: Riverside, Ca, US

Job Description:

The City of Riverside is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL). If you are currently employed by a California POST agency as a Dispatcher, we encourage you to apply NOW!! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department.

Responsibilities:

• Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary.
• Calm distressed citizens on the phone.
• Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies.
• Aid in the development and implementation of training programs for entry and journey level dispatchers.
• Provide a variety of public information relating to law enforcement or fire activities as permitted.
• Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System.
• Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks.
• Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments.
• Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies.
• May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor.
• Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system.
• Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system.
• Participate in the dispatcher selection process.
• Send, receive and decode teletype information.
• Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance.

Requirements:

• Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate.
• CURRENT employment with a POST agency as a dispatcher, or equivalent classification.
• Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts.
• Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department.
• Must be able to pass an extensive police background investigation.
• Must be able to pass a speed and accuracy typing test at 35 wpm.
• Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class “C” California Motor Vehicle Operator’s License.
• Possession of a POST Basic Dispatcher Certificate or equivalent certificate.
• Equivalent to the completion of the twelfth grade.
• Must be able to sit for long periods in a confined area and wear a headset.
• Successful completion of a POST Dispatcher academy.