Overview

Position Title: Product Owner

Company: Informa

Location: Abingdon, UK

Job Description

In Pharma, Medical and Biotech, that includes Arab Health, CPhI and EBD; in Tech, Enterprise Connect, AI Summit, Black Hat and GDC; in Natural Products, New Hope Network, Vitafoods and Natural Products Expo; in Beauty & Aesthetics, China Beauty Expo and Premier Beauty; in Finance, SuperReturn International, Finovate and IGM; in Research and Advanced Learning, Routledge and F1000; and many more brands in more markets too.

Responsibilities:

  • Be the product owner for a payment service that provides a robust and flexible way for upstream commerce platforms to be able to effectively handle online payments in a manner that is agnostic to the complexities of the underlying payment gateway, geographic limitations of only supporting certain payment gateways (ie China or Saudi) and provides a payment journey that is flexible and modular in its design to provide personalised and seamless customer experiences
  • Be a key participant in the definition of an over-arching services strategy that will provide Order-to-cash capabilities to support our three event divisions and includes a view on how we intend to provide composable services to enable Omni-channel sales (ie assisted sales and the ability to provide ecommerce services that support a multitude of upstream websites / digital services), robust customer self-service, personalised customer experiences, product information management etc

Requirements:

  • 5+ years’ experience in product development, management and ownership, ideally in e-commerce or ERP
  • Proven track record and robust experience of at least one of the two product areas and ideally experience of gaining value from TR Onesource for tax determination or Stripe / Cybersource / other leading payment gateway
  • In-depth knowledge of Lean, Agile and DevOps process and principles.
  • Understanding of business value around feature/functions.
  • Outstanding communication, presentation, and leadership skills.
  • Sharp analytical and problem-solving skills.
  • Able to effectively manage conflicting stakeholder needs.

About Informa

Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more and do more.

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