Overview
Position Title: Product Owner
Company: Informa
Location: Abingdon, UK
Job Description
In Pharma, Medical and Biotech, that includes Arab Health, CPhI and EBD; in Tech, Enterprise Connect, AI Summit, Black Hat and GDC; in Natural Products, New Hope Network, Vitafoods and Natural Products Expo; in Beauty & Aesthetics, China Beauty Expo and Premier Beauty; in Finance, SuperReturn International, Finovate and IGM; in Research and Advanced Learning, Routledge and F1000; and many more brands in more markets too.
Responsibilities:
- Be the product owner for a payment service that provides a robust and flexible way for upstream commerce platforms to be able to effectively handle online payments in a manner that is agnostic to the complexities of the underlying payment gateway, geographic limitations of only supporting certain payment gateways (ie China or Saudi) and provides a payment journey that is flexible and modular in its design to provide personalised and seamless customer experiences
- Be a key participant in the definition of an over-arching services strategy that will provide Order-to-cash capabilities to support our three event divisions and includes a view on how we intend to provide composable services to enable Omni-channel sales (ie assisted sales and the ability to provide ecommerce services that support a multitude of upstream websites / digital services), robust customer self-service, personalised customer experiences, product information management etc
Requirements:
- 5+ years’ experience in product development, management and ownership, ideally in e-commerce or ERP
- Proven track record and robust experience of at least one of the two product areas and ideally experience of gaining value from TR Onesource for tax determination or Stripe / Cybersource / other leading payment gateway
- In-depth knowledge of Lean, Agile and DevOps process and principles.
- Understanding of business value around feature/functions.
- Outstanding communication, presentation, and leadership skills.
- Sharp analytical and problem-solving skills.
- Able to effectively manage conflicting stakeholder needs.
About Informa
Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more and do more.
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