Premier League Jobs – PLCF Systems Executive In London

Overview

Position Title:PLCF Systems Executive

Company: The Premier League

Location:  London, England, United Kingdom

Job Description

The Premier League Charitable Fund (PLCF) is looking for a Salesforce Certified Administrator to support the charity’s digital transformation and migration to Salesforce from its legacy systems. This is a new role and an exciting opportunity to join one of the biggest sports charities in the world and play a crucial role in the Premier League’s support for the wider game and its community programmes.

Responsibilities:

• Build customised, usable solutions in Salesforce that support user needs, business requirements and processes.
• Manage processes for enhanced usability and efficiency including (but not limited to) process builder, workflow rules, formula fields, approval and escalation rules, configuration of user setup, profiles and roles, customisation of objects, fields, record types, page layouts and validations.
• Actively participate in and contribute to architecture / design discussions and decisions with various stakeholders.
• Project manage new digital transformation project, migrating to Salesforce from legacy systems.
• Responsible for daily administration and user support, including the logging, tracking and ultimate resolution of user support requests.
• Devise and create system documentation, including processes, policies, and application configuration.
• Devise and provide appropriate one-off and on-going training to users.
• Proactively identify opportunities for system improvement, process automation, efficiency gains and business intelligence enhancements.
• Provide a consistent and approachable point of contact for users and other stakeholders.

Requirements:

• Experience in a similar role or as a Salesforce Administrator who is now ready to step-up and lead
• Demonstrable knowledge and track record of customisation and maintenance of Salesforce, including process builder, flows, workflows, assignment rules, validation rules, role hierarchy, profiles and sharing
• Creative and with design flair – able to design user interfaces and page layouts which are intuitive and easy to use
• Salesforce Certified Administrator and / or Salesforce Advanced Administrator
• Experience with third-party applications such as Conga, Form Assembly and DocuSign
• Able to understand complex structures and data integrations
• Able to work both independently and collaboratively with people on projects and stakeholders
• Experience with Tableau or other analytics tools
• Previous project management experience
• Advanced Microsoft Excel / data handling skills