Overview

Position Title: P2P Specialist 12 Month FTC

Company: Informa

Location: Oxford, UK

Job Description

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.

Responsibilities:

  • Debit balance dispute resolution
  • Maintenance and matching for PO Orders
  • Managing exceptions on PO orders
  • Manage the business rules in VIM for PO and Non-PO invoices
  • Handling and resolution of invoice queries
  • Provide exceptional customer service to internal and external customers at all times
  • General administration duties

Requirements:

  • Good communication skills at all levels including a wide range of stakeholders within the business
  • Demonstrates problem-solving skills
  • Pro-active and take initiative and encourage teams to do the same
  • Act with integrity, tact and diplomacy
  • Organised, diligent with attention to detail and the ability to maintain these skills whilst working under pressure

About Informa

Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more and do more.

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