Overview

Position Title: Operations Coordinator

Company: Great Northern Trains

Location: Leeds, UK

Job Description

Enjoy meeting many different people every day? Customer focussed? Do you pride yourself on your organisational skills and your ability to work as part of a team? Are you an individual with excellent communication skills? Being able to work on your own initiative, you will represent the company is a smart, professional and dedicated manner. If this sounds like you, our Operations Coordinator FTC Position, based in Dover, may be the perfect opportunity for you.

Responsibilities:

  • Working various shift patterns, which are available, this is a great chance to join a focused, hardworking and bubbly team. Being computer literate, your main role will be to accurately check-in freight and tourist vehicles/passengers at either the check-in booths or the Driver’s Reception Building.
  • Ensuring good practice of Health and Safety for your colleagues and customers, you will be assisting with loading and discharging the vessels involving communication and use of hand-held UHF radios. Having an eye for detail, this role will involve completing damage reports of unaccompanied trailers reporting for shipment.

Requirements:

  • You will help make freight reservations by email, fax and telephone, always meeting the customer service standards set by DFDS. In addition to this, you will be responsible for handling ticket sales in cash or by credit card for both freight and tourist vehicles/passengers.
  • Working during our peak Summer season, you will be able to work in a fast paced and everchanging environment. If you believe this role is perfect for you, we look forward to receiving your application!

About Great Northern Trains

Helping commuters reach the heart of London as well as the regional hubs of Cambridge, Stevenage and Peterborough. Not only that, offering great connections to the rest of the UK rail network.

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