Office Assistant – Department OF General Government Jobs

Overview

Position Title:Office Assistant

Company:City Of Abilene Texas

Location:Abilene, TX

Job Description:

Under general supervision, to perform a variety of clerical duties in support of the assigned department; to post, balance, and verify basic financial records and box office sales; to type technical and financial reports, forms, and letters; to process documents; and to provide assistance to the public.

Responsibilities:

• Proper English grammar, spelling, punctuation, and arithmetic.
• Operate all types of office machines including calculators, ticketing systems, and computer terminals.
• Prepare and type various reports; perform other various clerical duties including filing, maintaining records, and processing mail.
• Answer questions and public inquiries within the framework of established policies and procedures.
• Act as receptionist to receive and answer telephone and walk-in requests from the public for information concerning upcoming events, directions to the facility, and things to do in Abilene.
• Process legal type documents; prepare certified copies of records as necessary.
• Post to various clerical, fiscal, box office, and other types of records according to prescribed procedures; maintain files and balances of the same.
• Office equipment, filing systems, and procedures.
• Receive and process complaints and inquiries by either supplying the information or referring the party to the proper staff, division or department for reply.
• Microsoft Office and desktop publishing to prepare and maintain documents and spreadsheets.
• Type technical and financial reports, letters, contracts, forms, and records from copy, rough draft or other sources.

Requirements:

• With or without accommodation, ability to lift and/or transport up to 40 pounds.
• Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and
• Excellence in All We Do.
• Assemble and organize data.
• Ability to learn and operate two different ticketing systems.
• Prepare reports.
• Maintain records and files.
• Deal with the public tactfully and courteously.
• Perform accurate computations and tabulations.
• Communicate clearly and concisely, both orally and in writing.
• Ability to work in a standard office environment.
• Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.