Overview

Position Title:Office Assistant

Company:City Of Abilene Texas

Location:Abilene, TX

Job Description:

Under general supervision, to perform a variety of clerical duties in support of assigned department; to post, balance, and verify basic financial records; to type technical and financial reports, forms, and letters; to process documents; and to provide assistance to the public.

Responsibilities:

  • Perform accurate computations Ability to work in a fast-paced environment and multi-task.
  • Learn and operate two different ticketing systems.
  • Process daily revenue and balance sheet.
  • Ability to regularly work a schedule that could include weekday hours until 6:30 p.m. and work on
  • Saturday and Sunday.
  • Process adoption and owner reclaim applications in the data system.
  • Maintain records and files.
  • Ability to handle and/or restrain animals weighing up to 100 pounds.
  • Dispatch field complaints to field officers and input the field response.
  • Regular and punctual attendance in accordance with the work schedule.
  • With or without accommodation, ability to lift and carry up to 40 pounds.
  • Communicate and distribute information to animal rescue groups by email and animal transfer system.
  • Perform clerical tasks in support of the Animal Services Volunteer program. and tabulations.
  • Deal with the public tactfully and courteously.
  • Ability to work in a standard office environment.
  • Frequent standing, walking, bending, lifting, stooping, carrying, and reaching.
  • Show maturity, good judgment, and professionalism.
  • Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.
  • Communicate clearly and concisely, both orally and in writing.
  • Provide compassion and empathy for animals and people.
  • Follow and embrace the City of Abilene Core Values– Respect, Integrity, Service Above Self, and
  • Excellence in All We Do.
  • Work individually and on a team, multi-task, and self-start.
  • Remain calm and empathetic in stressful situations.
  • Provide excellent customer service for citizens in person and over the telephone.
  • Assemble and organize data, and prepare reports.

Requirements:

  • Sit or stand for prolonged periods of time, walk, kneel, crouch, stoop, squat, crawl, twist, and climb.
  • Ability to maneuver and walk on wet floor surfaces.
  • Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and
  • Excellence in All We Do.
  • Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
  • Participate in on- and off-site adoptions as required.
  • With or without accommodation, ability to lift up to 30 pounds.
  • Essential duties require the following physical skills and work environment:
  • Ability to view computer monitor screens for extended periods of time during work hours.
  • Maintain confidentiality of client information.
  • Maintain data entry accuracy at or above the state imposed level for record keeping documentation.
  • Withstand exposure to animal noise, odors, cool and warm temperatures.
  • Learn Adoption/Rescue Group and Owner Reclaim program and the services provided.
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