Overview
Position Title:Office Assistant
Company:City Of Abilene Texas
Location:Abilene, TX
Job Description:
Under general supervision, to perform a variety of clerical duties in support of assigned department; to post, balance, and verify basic financial records; to type technical and financial reports, forms, and letters; to process documents; and to provide assistance to the public.
Responsibilities:
- Perform accurate computations Ability to work in a fast-paced environment and multi-task.
- Learn and operate two different ticketing systems.
- Process daily revenue and balance sheet.
- Ability to regularly work a schedule that could include weekday hours until 6:30 p.m. and work on
- Saturday and Sunday.
- Process adoption and owner reclaim applications in the data system.
- Maintain records and files.
- Ability to handle and/or restrain animals weighing up to 100 pounds.
- Dispatch field complaints to field officers and input the field response.
- Regular and punctual attendance in accordance with the work schedule.
- With or without accommodation, ability to lift and carry up to 40 pounds.
- Communicate and distribute information to animal rescue groups by email and animal transfer system.
- Perform clerical tasks in support of the Animal Services Volunteer program. and tabulations.
- Deal with the public tactfully and courteously.
- Ability to work in a standard office environment.
- Frequent standing, walking, bending, lifting, stooping, carrying, and reaching.
- Show maturity, good judgment, and professionalism.
- Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.
- Communicate clearly and concisely, both orally and in writing.
- Provide compassion and empathy for animals and people.
- Follow and embrace the City of Abilene Core Values– Respect, Integrity, Service Above Self, and
- Excellence in All We Do.
- Work individually and on a team, multi-task, and self-start.
- Remain calm and empathetic in stressful situations.
- Provide excellent customer service for citizens in person and over the telephone.
- Assemble and organize data, and prepare reports.
Requirements:
- Sit or stand for prolonged periods of time, walk, kneel, crouch, stoop, squat, crawl, twist, and climb.
- Ability to maneuver and walk on wet floor surfaces.
- Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and
- Excellence in All We Do.
- Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
- Participate in on- and off-site adoptions as required.
- With or without accommodation, ability to lift up to 30 pounds.
- Essential duties require the following physical skills and work environment:
- Ability to view computer monitor screens for extended periods of time during work hours.
- Maintain confidentiality of client information.
- Maintain data entry accuracy at or above the state imposed level for record keeping documentation.
- Withstand exposure to animal noise, odors, cool and warm temperatures.
- Learn Adoption/Rescue Group and Owner Reclaim program and the services provided.
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