Overview
Position Title: Brand Ambassador
Company: Octopus Energy
Location: Halesowen, UK
Job Description:
Octopus Energy has an exciting opportunity for a door-to-door Brand Ambassador to join our new direct field teams.
You’ll be taking part in a brand new concept within face to face sales. We’re changing the landscape of traditional field marketing and re-inventing face to face sales.
Here at Octopus, we’re working hard to reinvent face to face marketing by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations.
You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy as a Brand Ambassador!
Responsibilities:
- Your role will be to ensure every conversation you have delivers excellent customer service
- You will value meaningful honest conversations, which allow customers to make informed choices and you will pride yourself on ensuring that every interaction is of the highest quality
Requirements:
- The ability to work collaboratively with your colleagues in order to influence and inspire
- Previous experience in face to face sales will be essential (although it doesn’t have to be in energy)
- Adaptable personal style able to receive constructive feedback on standards of performance and behaviour
- Clear communicator with a focus on listening and acute attention to detail
- Honest, focused, and committed to delivering the highest levels of customer service
- An understanding of face to face sales or face to face customer service
- Clearly demonstrate a proven track record of success within a customer facing role
- Demonstrate a positive proactive approach towards organisational changeExperience of working autonomously
About Octopus Energy
We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.
That means making power greener, smarter, and more affordable for everyone.
We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.
We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.
Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group
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