Network Rail Apprenticeships – Shared Services Administrator In Thames Ditton

Overview

Position Title: Shared Services Administrator

Company: Network Rail

Location: Thames Ditton, UK

Job Description

Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, accounts, finance, controls and compliance, reporting, recruitment and helpdesk support.

Responsibilities:

• You will have to complete tasks within specified timeframes and be used to KPI’s and SLA’s.
• Proficiency with data manipulation, filters, pivot tables, V-lookups and the ability to reference data from one workbook to another.
• You will also use excel to analyse complex data sets and produce reports.
• Analysing data, producing reports and performing audit activities.
• You’ll be dealing with queries from external stakeholders and will monitor a shared inbox. You’ll need good written and verbal skills: concise, clear and articulate.

Requirements:

• Demonstrable experience in leading service, process and system improvements.
• Proven influencing, networking and stakeholder management skills at senior management level.
• Knowledge as the track access contract
• Experience within a shared services environment
• Exceptional customer focus/engagement/stakeholder management skills
• Experience of delivering continuous improvement programmes
• Knowledge of Oracle eBusiness Suite experience
• Experience managing, leading and motivating large multi-disciplined teams