Overview
Position Title: Network Capacity Delivery Lead
Company: Microsoft
Location: Newcastle upon Tyne, UK
Job Description
In alignment with our Microsoft values,we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Network Capacity Delivery Lead with our Cloud Interconnection & Acquisition (CI + I) Team.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Responsibilities:
- Ensuring the on-time delivery of long haul, metro, and subsea fiber projects
- Evaluating, selecting, and managing vendors
- Reporting and monitoring performance metrics, KPIs, and SLAs
- Be a hands-on-manager with technical depth, vision, and ability to innovate in all areas of network infrastructure operations
- Developing, improving, measuring, and managing optimal business practices and processes
- Developing and executing on best practices for data analytics, metrics, reporting, tooling, and automation that drives scale and efficiency
- Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria.
- Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs)
Requirements:
- Strong working knowledge of physical IT and CE infrastructures (Enterprise or larger business context)
- Excellent business acumen and financial management experience
- Experience with photonics and fiber optics
- Demonstrated experience leading a team
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together.
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