Overview

Position Title: Workplace Specialist

Company: Netflix

Location: Bristol, UK

Job Description

Now is an amazing time to join Netflix as we seek to entertain the world. We have over 200 million paid members in over 190 countries, and we won’t stop there. As we grow globally, we have increasing opportunities to communicate with and delight our members and prospective members in new ways. One of the primary levers for growth is developing new plans, with differentiated features and price points, so consumers can choose what is right for them.

Responsibilities:

  • Directly lead Workplace Operations & Experience, overseeing all building operations, space planning, front office, shipping & receiving, events support, food & beverage, employee moves, and small construction & engineering projects.
  • Serve as the point of contact for landlord and real estate to ensure our assets are able to support operations without business interruption and accommodate future growth.
  • Serve as a lead on local office initiatives, including onboarding, events and programs, capital projects, office build-outs, designs, or renovations.
  • Collaborate & align with safety & security teams to ensure we are constantly providing a safe & secure workplace and responding to incidents.
  • Lead communications strategy and execution for a growing site, including general announcements, group moderation, internal documentation, and change management to each vertical and leadership.
  • Partner with Space Planning on local strategy and execution of initiatives including data integrity and floor planning, headcount and various reports.
  • Strategically lead, build and oversee the internal events program and various events for the office:
  • Collaborate with cross-functional teams to integrate their activities/initiatives and programs across the office
  • Site sponsor for company-wide social events and programs, including ERGs
  • ERG engagement and partnership as needed
  • Strategically lead and oversee visitor, candidate, and employee experience and execution:
  • Coaching receptionist(s), monitoring ticketing system and requests, generate reports to propose changes based on the findings.
  • Collaborate with internal partners on office events, including Company Meeting and our speaker series (Lunch & Learns, Fireside Chats, Q&A’s with Execs)
  • Stakeholder coordination with cross-functional partners, including but not limited to: Design, Space Planning, Real Estate, I&D, IT, AV, Events, Security, Safety, Employee Services, Talent Acquisition, and Branding.
  • Acts as an escalation path for office related issues, concerns, feedback, suggestions and triages accordingly.

Requirements:

  • Fluent in English. 3-5 years of experience in a supervisory role supporting workplace services; 7- 10 years of equivalent experience will be considered.
  • Strong working knowledge of technical building operations and front of house services, primarily in the areas of visitor and receptionist services.
  • Ability to work cross functionally across the company in a highly collaborative environment.
  • Strong communication skills both written and verbal.
  • Strong interpersonal skills.
  • Open to feedback and continuous improvement.A team player, who is flexible, professional and can work well in an ambiguous scaling environment.
  • Ability to work in a fast-paced environment.
  • Resourceful and proactive.
  • Basic understanding of Google products (Gmail, Google Drive, Google Docs etc.) is helpful.
  • Excited to be a part of Netflix’s culture.

About Netflix

Our core philosophy is people over process. Our culture has been instrumental to our success and has helped us attract and retain stunning colleagues, making work here more satisfying.

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