Morrisons Job Vacancies – Customer Assistant In Oxford

Overview

Position Title: Customer Assistant

Company: Morrisons

Location: Oxford, UK

Job Description

Our store teams are at the heart of the local community and our Customer Assistant provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want.

You’ll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference.

Responsibilities:

• Support and drive colleague engagement on site
• Coordinate weekly HR audit checks
• Develop engaging, proactive communications across the site
• Ensure payroll administration is accurate and all colleagues get paid correctly and on time
• Support the recruitment process for the site as required
• Maintain records, files and spreadsheets in line with data protection legislation
• Keep ad-hoc analysis and reporting on HR issues up to date
• Build positive and effective relationships with unions, agency suppliers, colleagues and stakeholders
• Become a subject matter expert on company HR policies, ensuring the site remains fully compliant at all times.
• Provide administrative support to the HR team
• Be the first point of contact for foundation level site People queries
• Support, coach and challenge line management with absence, disciplinary and grievance issues
• Offer HR expertise and advice to Site Colleagues and managers as necessary

Requirements:

• An understanding of HR policies and practices
• Exposure to HR Systems
• Proactive approach to own continuous development
• A proactive, positive approach to work with a true customer focus
• The ability to work in a fast paced People environment (manufacturing experience would be good, but isn’t essential)
• The ability to work under pressure to tight deadlines
• Experience of implementing processes
• Experience of advising and supporting colleagues and managers with foundation level people queries
• Excellent all-round IT skills (especially Microsoft Excel)
• The ability to act on own initiative