Morrisons Job – Customer Assistant In Manchester

Overview

Position Title: Customer Assistant

Company: Morrisons

Location: Manchester, UK

Job Description

Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want.

You’ll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference.

Responsibilities:

• Ensuring our products are pack correctly so the product reaches the customer in the best condition
• Work with other colleagues and managers to deliver the company’s plan
• Ensure all policies, procedures and legal obligations are followed as specified by the company
• Ensuring store based customer service standards are maintained
• Communicating effectively with store colleagues to ensure product availability for all customers
• Providing excellent service for customers by ensuring products select meet all the required criteria i.e. substitutes, date codes, product quality
• Follow written and verbal instructions
• Comply with all policies and procedures in relation to restricted products
• Follow all cash and product handling policy and procedures

Requirements:

• An understanding of HR policies and practices
• Exposure to HR Systems
• Proactive approach to own continuous development
• A proactive, positive approach to work with a true customer focus
• The ability to work in a fast paced People environment (manufacturing experience would be good, but isn’t essential)
• The ability to work under pressure to tight deadlines
• Experience of implementing processes
• Experience of advising and supporting colleagues and managers with foundation level people queries
• Excellent all-round IT skills (especially Microsoft Excel)
• The ability to act on own initiative