Overview

Position Title: Customer Assistant – Pick and Pack

Company: Morrisons

Location: Bolton, England, UK

Job Description:

Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want.

Responsibilities:

  • Providing excellent service for customers by ensuring products select meet all the required criteria i.e. substitutes, date codes, product quality
  • Ensuring our products are pack correctly so the product reaches the customer in the best condition
  • Ensuring store based customer service standards are maintained
  • Communicating effectively with store colleagues to ensure product availability for all customers
  • Work with other colleagues and managers to deliver the company’s plan
  • Follow written and verbal instructions
  • Follow all cash and product handling policy and procedures
  • Comply with all policies and procedures in relation to restricted products
  • Ensure all policies, procedures and legal obligations are followed as specified by the company

Requirements:

  • To be able to care about customers and is always helpful
  • To be a good team player
  • To be able to offer support to colleagues
  • Have enthusiasm and commitment to delivering the plan
  • Is able to work using own initiative

About Morrisons

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else.

Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money.

Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office.

In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

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