Manchester United Jobs – Casual Matchday In Stretford

Overview

Position Title: Casual Matchday

Company: Manchester United

Location: Stretford, UK

Job Description:

This role plays a key part of the Stadium Security team who are responsible for all aspects of event safety and security linked to the Old Trafford Stadium, team operations and other property owned by Manchester United Limited. This role is designed to enhance the matchday experience for all our fans and visitors.

Responsibilities:

• Strictly adhere to our presentational requirements, dress code and uniform standards.
• To reconcile all cash to parking tickets issued.
• To control and direct vehicles who are entering or leaving the car parks, to ensure all vehicles are parked in designated bays and to assist in the safe operation of the car parks.
• When instructed, to collect cash in exchange for parking tickets, at designated cash car parks.
• To undertake specific duties in an emergency or as directed by the safety officer or the appropriate emergency services officer.
• To undertake any additional duties as directed/instructed by either the Car Parking Supervisor or Manager.
• To understand their general responsibilities towards the health and safety of all categories of spectators, (including those with disabilities and children), other stewards, all staff and themselves.
• To ensure that car park permit holders are allowed access to their designated areas.
• Identify and meet the needs of customers and colleagues, focusing on initiating and welcoming contact and communication, whilst striving to deliver first class customer service.
• The Old Trafford Venue is open on evenings and weekends throughout the year, and as such the ability to work flexibly across different shift patterns is desirable.

Requirements:

• Good communication skills
• Flexible, proactive approach to work
• Experience working within a car park or security role previously is desirable but not essential.
• Ability to work as part of a team.
• First class customer service skills.