Overview
Position Title: Content Analyst
Company:LSEG (London Stock Exchange Group)
Location: Edinburgh, Scotland, United Kingdom
Job Description
Provides timely and accurate end-of-day evaluations. Evaluations are used by banks, brokerage houses, insurance companies, and asset managers for client statements, research, risk analysis, and portfolio valuation. Analyzes collateral, prepayment speeds, waterfalls, and trading activity. Obtains quotes from trading desks, analyzing these quotes, and applying them to appropriate issues. Conducts quality control checks to insure pricing accuracy. Consults directly with customer contact. Handles most price challenges unless the customer strongly disagrees with the pricing levels. If the customer strongly disagrees, the price challenge would then be reviewed by the Lead.
Responsibilities:
- Respond to client enquiries and issue service related news
- Research real time market movements and share these findings in the internal communication tools
- Invoke support network to raise and resolve issues
- Inform management of any potential issues liable to impact deadlines or quality
- Generate ideas to improve systems, procedures, services through shift lead
Requirements:
- Subscribers to the WM/Refinitiv benchmark rate services
- Refinitiv IT Support and Development teams
- Content Operations and Proposition colleagues
About LSEG (London Stock Exchange Group)
LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management.
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