Overview
Position Title: Business Analyst
Company: City Of Liverpool
Location: Liverpool, England, UK
Job Description
Liverpool City Council is committed to having a workforce that is representative of the communities we serve. We are an Equal Opportunities Employer and believe that the decision to appoint should be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
Responsibilities:
- Act as Business Analysis lead on enterprise wide business transformation projects and programmes.
- Support or, where required, lead on the production of business cases to ensure proposed programmes deliver best value.
- Take full responsibility for the business analysis phase of the project lifecycle and act as a key contact for customers and senior managers throughout this phase.
- Identify opportunities to capitalise on existing or emerging technologies to meet customer needs and support LCC’s Strategic Plans and Mayoral priorities.
- Lead and deliver all aspects of strategic improvement and change activity in a defined functional discipline or cross-business process.
- Identify the best-fit business analysis approach such as Lean, six sigma etc. to ensure business analysis outputs meet the needs of programmes and projects.
- To embed a ‘business improvement’ way of working at all levels of the organisation that delivers sustainable improvement including improved customer satisfaction, increased revenues and decreased costs.
- Assess customer activities to identify opportunities to streamline processes to deliver added value, reduce costs or maximise project benefits.
- Complete comprehensive, cross-functional ‘as-is’ business process documentation to identify current processes and responsibilities as well as more effective, efficient ‘to-be’ processes to allow customers and stakeholder to visualise and understand suggested improvements.
- Produce detailed documentation such as Statement of Requirements to fully capture customer requirements.
Requirements:
Design and Strategy is a dynamic place to be, no two days are the same and the work is always exciting and multifaceted. The goal is simple ! To provide the best possible solutions and service to the staff and Public of Liverpool City Council. By designing, introducing and supporting innovative, effective and efficient solutions for the City.
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