Overview

Position Title: Head Of Sustainability

Company: KFC

Location: Cardiff, UK

Job Description:

At KFC, our platform has constantly evolved to make it as easy as possible to order our great chicken. We brought our development in-house four years ago which has helped to drive collaboration and innovation. Here at KFC, we empower people to be their best selves, make a difference and have fun.

 

Think you can only buy our chicken in-store at our restaurants?! Think again! We’ve created a fast, simple omnichannel experience to help people order and get their food in the way that is most convenient to them, whether that be through our app to collect service via the front counter or drive-thru, in-store kiosk integrations, or fully integrated aggregator delivery (Deliveroo, JustEat, UberEats etc) and there’s more to come. KFC’s digital technology stack has grown to process nearly half of the transactions processed through our restaurants, so we are looking for people to help drive these developments and keep everything ticking… so no-one misses their chicken.

 

We want everything that’s built to not only be fit for purpose but work well, so we test everything rigorously from inception to being released to our customers. We currently use a mix of manual and automation testing but we’re looking to drive more automation across all parts of the business to help improve quality and efficiencies and as the Lead, it will be part of your role to help influence this change.

Responsibilities:

  • Act as the Sustainability team lead ensuring legal compliance and implementing goals and targets
  • Be a point of contact between KFC and relevant external stakeholders
  • Develop our biodiversity strategy and ensure it lands across the business
  • Shape, evolve and deliver the environmental strategy, running the Environment Working Group and reporting into the Responsibility Council
  • Lead a small sustainability team (currently one direct report, plans to recruit further), but set goals and actions for multiple functions (e.g. Ops, Marketing, Development) so they have clarity on what our strategy means for them
  • Establish our IMS (ISO 14001 and 50001)
  • Attend meetings, events and seminars, representing the business externally to build relationships and enhance reputation with a range of stakeholders—including politicians, NGOs, thinktanks, trade associations, etc.— feeding all relevant insight and information back to the business
  • Develop policies and standards and work with business stakeholders
  • Create operational metrics, track and manage delivery timelines, and communicate programme status to internal stakeholders
  • Be a key advisor and stakeholder across all pillars of Sustainability in its widest sense – welfare and sourcing, nutrition, community / social purpose, our people
  • Be a champion for Sustainability across the entire business, using your influence to drive change, working across other functions and other markets to share best practice

Requirements:

  • Ticket management: Jira (Atlassian Suite)
  • JavaScript
  • Automation testing on app systems
  • Experience in application testing – iOS and Android
  • AWS experience: Step Functions, S3, DynamoDB
  • Selenium Webdriver.io / TestCafe / Nightwatch / Cypress or similar
  • Load testing: JMeter, Blazermeter, SmartBear or other available market tools
  • Test case management: TestRail or other similar tooling
  • Cross browser and device testing
  • Database experience, SQL, Postgres, MySQL or other DB schemas
  • Utilising Postman and creation of automation framework for API tests within Node.JS such as use of utilising Mocha / Chai

About KFC

In 1952 Colonel Harland Sanders opened the first KFC restaurant in Utah. Since then, his perfectly crafted Original Recipe chicken and its secret recipe of 11 herbs and spices has become famous all over the world, and today we have over 900 restaurants across the UK and Ireland.

The Colonel was all about doing things the right way. That means our chicken is delivered fresh from farm to restaurant in 48 hours. It’s prepared carefully by hand in-restaurant by trained cooks, using the very best chicken reared to strict welfare standards. That’s what makes our food so finger lickin’ good.

The right way also means serving fresh proper food, packed with flavour. So we’ve worked hard to make nutritional improvements across our menu so our fans have as much choice as possible, and we’ve committed to removing 20% of calories per serving by 2025.

The Colonel also believed in feeding promise, wherever it’s found. So that’s why we invest heavily in the development and careers of our 24,000 employees – we were the first restaurant to launch an honours degree. And since its 2015 launch, our KFC Foundation has paid out grants totalling £3 million to our charity partners who are passionate about developing and nurturing young people across the country.

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