Overview
Position Title: Civil Enforcement Officer
Company: City Of Portsmouth
Location: Portsmouth, England, UK
Job Description
At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
Responsibilities:
- It is essential that you have a driving licence for this role.
- You will be able to use a hand held computer device with small fonts, as well as have a good level of physical fitness as you must be able to carry approximately 10lbs in equipment with the use of a utility belt/vest and be able to walk up to 10 miles per day as well as confidently riding a bicycle.
- You will be able to undertake manual handling duties, be able to work in adverse weather conditions and have good communication skills with a good level of spoken and written English and a customer focused approach to work.
Requirements:
- You will have confidence in dealing with challenging situations and customers and able to demonstrate a high level of customer service and be able to work alone or as part of a team
- You will be flexible, you must be able to work a shift pattern outside of normal core hours (Copy of Rota attached) and to work additional hours (overtime) as required for special enforcement and late night/early morning enforcement duties, as well as switching teams as required to cover business needs such as holidays and events.
- You will be able to use own initiative in making decisions adhering to the customer service ethos, as well as working and managing under pressure.
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