Overview

Position Title: Systems Support Officer

Company: City Of Bradford

Location:  Bradford, England, UK

Job Description

We are specifically looking for applicants who have experience in this field with the knowledge of the specific systems or similar and qualified to NVQ Level 2 in Business & Admin (or demonstrable skills to this level); you will have knowledge of delivering training that maximise learning and development; with a knowledge and understanding of social work practice.

Responsibilities:

  • The Systems Support Team will sit within the Workforce and Learning Service and will report directly to System Support Leads specialising in specific fields.
  • The Workforce & Learning Service is responsible for the training and development of the children’s workforce so that Bradford can ensure that the children and young people of Bradford, and their families, receive a professional service by a highly skilled and competent workforce.
  • The role of the Systems Support Team is central to service delivery and improvement by developing the network of system support teams “super users” and supporting key stakeholders with the various systems; they will investigate, record and solve problems for the benefit of the service, council and the children of Bradford and their families.
  • Additionally, the System Support Officer will support the preparation linked to regulatory inspections such as Ofsted, ILACS and CQC, ensuring that IT systems, data and reporting requirements are met.

Requirements:

  • You will be joining a team of motivated individuals who are committed to service improvement and good outcomes for children and young people.
  • You will be offered a period of induction, regular supervision and support and we are committed to your development.
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