Jobs In Bradford – Control Room Operator In Bradford

Overview

Position Title: Control Room Operator

Company: City Of Bradford

Location: Bradford, England, UK

Job Description

The Control Operator is the main point of contact for our Safe & Sound service users and will co-ordinate responses according to need and procedures, eg contacting Fire, GP, Ambulance, Care Providers or family members on their behalf in an emergency.

Responsibilities:

• You must have customer service experience including experience of telephone information/advice work and an ability to write concisely and legibly, together with experience of using computer systems/information technology.
• A background or knowledge of the social care sector is desirable.
• You must have at least 3 GCSE grade A-C or equivalent, to include English, or additional experience demonstrating skills and knowledge at this level.
• A qualification in Health and Social care is desirable but is not essential.

Requirements:

• You will be expected to have an understanding of the needs and issues faced by vulnerable people within our communities.