Overview

Position Title: Survey Analyst

Company: HSBC

Location: Coventry, UK

Job Description

In Small Business Banking we have over 800 employees who look after more than 820,000 domestic and international small business customers. We are proud to be the incubator for both our customers and our people, supporting them both at the start of their journeys. Our ambition is to help our clients to ‘build back better’ and create a stronger, more resilient and sustainable economy.

Responsibilities:

  • To ascertain the value of the assets purchased, or to be purchased, under the client’s agreement with GTRF
  • To identify and provide recommendations to manage financial, operational and relationship based risk
  • To conduct audits on new and existing clients at their premises (a job car will be provided due to extensive travel)
  • To identify weaknesses in the collectability of the security/proposed security and recommend actions to strengthen HSBC’s position in the event of client default
  • To create value by sharing technical knowledge with all staff and acting as a role model for improving standards and efficiency
  • To determine the likelihood and timing of the need to rely on those assets to protect HSBC’s security
  • Demonstration of HSBC UK principles of treating customers fairly
  • Work with others, to maintain and build upon high customer service standards by putting the customer at the heart of everything we do
  • Broaden and deepen the relationships with new and existing clients

Requirements:

  • A full clean driving licence
  • A high degree of analysis and judgement
  • Experience in making sound decisions after seeking and evaluating relevant information, facts and evidence
  • Good working knowledge of Excel and ability to work across several applications simultaneously
  • Full training and accreditation will be provided. Jobholder will also have the opportunity to work towards an Industry related Diploma or Certificate
  • Good financial analysis skills
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Willingness to commit to a firm course of action and be held accountable for outcomes
  • A high degree of self-motivation to achievement of results, acknowledging that the job often requires significant time working independently of your team
  • Ability to self- drive own development
  • Knowledge of GTRF products and delivery channels, and a good working knowledge of HSBC Group products is desirable
  • Previous experience in an audit role is highly desirable

About HSBC

Throughout our history we have been where the growth is, connecting customers to opportunities. We enable businesses to thrive and economies to prosper, helping people fulfil their hopes and dreams and realise their ambitions.

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