Overview
Position Title: Customer Team Member
Company: Co-op
Location: Wolverhampton, UK
Job Description
We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy
Responsibilities:
– Make sure the store is safe, legal and operational – you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
– Co-operate for a fairer world – you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events
– Engage with everyone to succeed together – you’ll build strong relationships with your colleagues in-store – working together as a team to solve problems for the benefit of customers and members and each other
– Friendly and thoughtful service – Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
– Embrace change – you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
Requirements:
– genuine care for the needs of customers and colleagues
– good communication skills, with the ability to build positive relationships with everyone
– strong problem solving skills
– the flexibility to work a range of shifts
About Co-op
We’re one of the world’s largest consumer co-operatives, owned by millions of members. We’re the UK’s fifth biggest food retailer with more than 2,500 local, convenience and medium-sized stores. We’re also: the UK’s number 1 funeral services provider a major general insurer a growing legal services business As well as having clear financial ... see more
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