Overview
Position Title: IT Service Desk Analyst
Company: Frasers Group
Location: Leicester, UK
Job Description
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles
Responsibilities:
- Working in accordance with predefined SLAs
- Assisting with preparing hardware/ software for implementation
- Writing and updating technical documentation
- Working a shift pattern between 7am & 9pm. Weekend work 1 in 4 weeks. (9hr days with 1hr lunch or 8.5hr days with 30 mins lunch)
- On-Call 1 in 16 weeks (business critical calls)
Requirements:
- A full UK Drivers Licence
- 1yr experience in 1st Line Support
- A team player and able to communicate effectively with colleagues
- Friendly and approachable
About Frasers Group
We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.
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