Overview
Position Title: Sales Team Leader
Company: IKEA
Location: Kingston upon Hull, UK
Job Description
We are looking for someone who has been in a similar position, is confident in leading a team, approaching customers and who treats everyone in a polite and friendly manner. A person who is passionate about supporting co-workers to achieve while actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience.
Responsibilities:
- You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
- You work closely with the Shopkeeper to ensure your shop is in excellent shape as new and fully stocked, and with the four merchandising basics always in place.
- Together with the Shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to co-workers in your team.
- Together with your team, you focus on putting the customer first in everything you do within the store.
- Every customer must have a shopping experience that exceeds his or her expectations.
- You and your team actively sales steer to your department’s top-selling products, prioritised products and IKEA service products in order to maximise sales and long-term profitability.
- You are proactive in finding opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition.
- You execute meaningful actions that are based on the outcome of a key performance indicator analysis at Shopkeeper level.
- Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
- You are passionate about the IKEA products in your store.
- You create a high level of knowledge about the products’ features and benefits and share this with customers and your team.
- You act quickly on commercial opportunities; changing availability of products and customer feedback.
Requirements:
- Advanced knowledge of MS Excel & ability to use other MS Office Apps
- A finance-related degree/or studying towards an accounting qualification
- Knowledge of accounting and financial reporting rules, standards, and manuals along with International Financial Reporting Standards (IFRS) and General Accepted Accounting Principles (GAAP)
- Ability to communicate effectively and build relationships with stakeholders in a virtual environment
- Min. 2 years of experience in tax accounting
- Good understanding of tax accounting, statutory and regulatory reporting as well as knowledge of how to provide support in an auditing process
- Analytical mindset and attention to detail
About IKEA
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
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