Hmrc Jobs – Cyber Security Analyst In Liverpool

Overview

Position Title: Cyber Security Analyst

Company: HM Revenue & Customs

Location: Liverpool, UK

Job Description

This is an exciting and ambitious role with a chance to create a real difference to people’s lives, working as part of the Customer Experience & Bridge Operations Centre (CE&BO) which comprises of teams focused around monitoring the customer experience for the HMRC IT network.

You will use advanced analytical technology to pre-empt and prevent problems to ensure an excellent customer experience, day and night. This includes support for “always on” digital services, active social media monitoring and undertaking Cyber threat detection 24×365 to deliver a seamless, connected, caring customer experience to all IT service consumers

Responsibilities:

• Continual active monitoring of the HMRC’s Security Platforms e.g. Splunk.
• Review and monitor CST’s mailbox daily, for potential alerts and other meaningful Information to maintain constant awareness.
• Own CST’s cases and follow CST tickets to full resolution state – in line with CST procedures as well as flagging relevant information to meet CE& BO’s needs.
• Listen to CE&BO’s bridge phone conversations and report to overall CST when incidents develop – regardless what the issue is.
• React and respond to CE&BO’s trending analysis raised colleagues to identify and eliminate any security issues.
• Dynamic maintenance and improvement of CST dashboards
• Where new issues are identified, collaborate and assist using cyber security skills.
• In an event of HPI that involves Cyber Security, take ownership and be first point of contact, creating a knowledge link between CE&BO and CST, sharing information in real time to efficiently resolve any incident
• Maintain CE&BO’s Cyber Security Team (CST) monitoring screens and adapt as and when needed.

Requirements:

• Proven analytical and investigative skills.
• Passion and aptitude for technical Cyber Security work with the motivation to develop and maintain domain expertise
• Awareness and passion for cyber security developments, current trends, analysis and technically equipped with basic scripting skills.
• Certifications Preferred: GSEC, GCED, GCIH, CCNA Security
• Experience of using a variety of analytical tools and methods to identify security compromises within large and sophisticated data sets.
• Excellent troubleshooting methodologies and root cause analysis skills
• A good knowledge of Security Strategies, and Policies
• BSc or MSc in a computing or computing related field
• The ability to pay meticulous attention to detail
• Understanding of the systems and high-level architecture which underpin corporate IT systems and the techniques deployed to compromise these assets.
• Effective reporting, presentation skills with the ability to communicate technical issues to non-technical audience and explain the impact of vulnerabilities or threats in business focused language
• Previous exposure to SIEM platforms – in particular Splunk.
• Proven understanding of digital forensics, skills, techniques and tools to perform forensics and root cause analysis on enterprise IT systems