Overview

Position Title: Communications Manager

Company: National Highways

Location: Manchester, England, United Kingdom

Job Description

Responsibilities:

  • The delivery of communications campaigns to facilitate consultations, engagement and two-way dialogue with customers to inform the design of major road maintenance and improvement proposals.
  • You will support national campaigns at a regional-level, promoting our core themes of environment, innovation, safety and customer.
  • Measuring and reporting on the success of campaigns and providing recommendations to the Leadership Team on future improvements for both outcomes and investments.
  • Fostering successful relationships with communications counterparts in the supply-chain and at other organisations, to build our network, improve supplier performance and
  • secure stakeholder advocacy.
  • You will be leading on communications activity and story telling to support National Highways construction activity so that customers understand why roadworks are
  • necessary and the benefits.
  • You will be responsible for all content on our regional webpages and social media platforms.
  • Performance management of communication delivery from the supply chain.
  • Work with National Highways supply chain and specialist communications team such as Press & PR, Insight, Digital, Public Affairs and Creative Design to co-ordinate, develop and deliver integrated campaigns.

Requirements:

  • Demonstrable experience as a communications professional in a complex environment.
  • Experience of leading communications campaigns and storytelling across multiple channels.
  • A proven track record of working with a range of senior internal and external stakeholders to manage complex and contentious projects and issues.
  • Experience of leading communications to support customer engagement and consultation activity in line with Government consultation principles.
  • Specialist communications knowledge and experience, underpinned by relevant professional qualifications or training.

About National Highways

We’re responsible for operating, maintaining and improving England’s motorways and major A roads. We’re the backbone of businesses and communities up and down the country. £15 billion will be invested by March 2020 to revolutionise our road network with innovative design and smart technology. Delivering this scale of road investment is unlike anything we’ve seen in a generation, and everyone here has a role to play in realising our plans.

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