Hermes Vacancies – Team Leader In Portsmouth, UK

Overview

Position Title: Team Leader

Company: Hermes

Location: Portsmouth, UK

Job Description:

Driven by our four values of; Do the right thing, Dare to be different, Strive for more and Be customer obsessed, our vision is to be the carrier of choice for every consumer in the UK. Hermes work with over 80% of the UK’s leading high street retailers including ASOS, Boohoo, John Lewis, MissGuided and Next.

At Hermes, we lead the way in delivery. We’re market leaders and we invest to keep on growing. Our 6000+ employees, 33,000+ couriers, 5000+ ParcelShops and 500 lockers handled over 630 million+ parcels in 2020 alone.

We deliver greatness together. We work together to keep hitting deadlines and breaking records across our 30+ strong network of depots and hubs. You’ll join a great team at a great time for our business.

Responsibilities:

• Ensuring that all required shift documentation is complete to the correct standard and timescales (H&S Audits, H&S Behavioural Checks, iPad reports).
• Dependent on your area, manage and control mis-sorts and damages, 100% momentum scanning compliance,
• Client SLA’s, load presentation compliance, infeed targets, blockbuster targets and parcel presentation.
• Supporting the Supervisor with the induction, coaching and training of Warehouse Operatives.
• Communicating any issues and daily performance to the Supervisors.
• Supporting the Supervisor with the quality of all manual sortation and its performance against MI measurements.
• Lead by example in creating a professional and positive work environment for the Warehouse Operatives.
• Support the Supervisor in the delivery of excellent operational standards and provide Supervisory cover if requested.
• Attending regular 121’s and performance reviews with your Supervisor and attending and Hub Team Meetings as and when required.
• Supporting the Supervisor with shift rota management.
• Leading and motivating a team of Warehouse Operatives (between 10 and 20 per shift) as well as for the operations in your area including throughputs, parcel presentation, productivity levels.
• Ensuring that all H&S and hygiene requirements are adhered to in the manual area and the Hub in general whilst on shift.
• With the support of the Supervisor you are to lead, organise and control the Operatives to ensure the required KPI’s are achieved.

Requirements:

• Must be able to work on own initiative in a pressurised environment
• An understanding of basic KPI’s and their drivers
• Good basic Maths and English skills – both written and verbal
• iPad Literate
• Ideally previous experience in a Team Leading role