Overview

Position Title: Assistant Store Manager

Company: Hermes

Location: Plymouth, UK

Job Description

Hermès Distribution France, réseau animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée du vaisseau amiral ancré au 24 rue du Faubourg Saint-Honoré et d’un réseau de 26 magasins dont 8 concessionnaires et 2 corners dans les grands magasins.

Responsibilities:

  • Be the link between the team and the Store Manager through frequent presence on the sales floor
  • Train and motivate the team to achieve best performance within Hermès standards and everyone’s development needs
  • Assist team in the selling ceremony and front-of-house operations
  • Integrate new comers by sharing the Hermès spirit, quality and service expectations
  • Coordinate daily morning briefs

Requirements:

  • At least 10 years of high end retail experience
  • 3 to 5 years of managerial experience
  • Ability to lead and drive team performance and customer service
  • Good customer relationship management skills
  • Strong business sense with good analytical skills
  • Problem solving capabilities
  • Strong team player
  • Focus on quality
  • Spirit of curiosity and eager to learn
  • Care for results
  • Flexibility and drive to go the extra mile
  • Bilingual in Dutch and French – Fluent in English
  • A good sense of humour!
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