Hermes Jobs – Bilingual client advisor In Southampton

Overview

Position Title: Bilingual client advisor

Company: Hermes

Location: Southampton, UK

Job Description

Hermès Distribution France, réseau animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée du vaisseau amiral ancré au 24 rue du Faubourg Saint-Honoré et d’un réseau de 26 magasins dont 8 concessionnaires et 2 corners dans les grands magasins.

Responsibilities:

• The European e-commerce entity is responsible for the online distribution of Hermès products in 17 European countries, as well as the customer service for European stores.
• The Hermès Distribution Europe team currently consists of more than 70 people divided into five teams: e-Retail Merchandising, Finance and Projects, Traffic Acquisition and Data Performance, HR, and e-Retail Management.

Requirements:

• Management from A to Z of the relationship with our European e-commerce customers.
• Single point of contact for end customers wishing to contact European stores.