Overview

Position Title: Nightshift Supervisor

Company: Hermes

Location: Bristol, UK

Job Description:

You’ll be joining our business as a key member of the Depot Management team. Working under the Outbound Process (Night Shift) Manager, you will support your Depot by providing strong man-management to all front line staff on your shift. You will supervise a mixed team of contracted and agency staff across our busy night shifts. The Night Shift is key to our business as it is when we receive parcels and items from our clients. To ensure that we can hit the Targets and Service Level Agreements in place we need great Supervisors and Managers. We need Professionals who can motivate, manage and where necessary discipline a diverse workforce to get the best out of them. You will also talent manage and develop your team so that as promotion and more senior roles become available you have the talent to build your team.

You will be responsible for motivating your staff, problem solving on a day to day basis and operationally.

Responsibilities:

  • Process BI and MI reports based on work output of Drivers and Loaders
  • Manage individual project priorities, deadlines and deliverables.
  • Ensure compliance with all site HSES rules and regulations
  • Develop and train reports and ensure SLA’s are hit for the Night shift
  • Manage a team of up to 50 direct reports providing leadership and direction for the shift

Requirements:

  • Experience of managing teams in a fast-paced logistics environment is a definite advantage
  • An understanding of Transport regulations ideally
  • PC Literate with a working knowledge of Microsoft office
  • Flexible approach to work to meet business requirements
  • Management experience of leading and managing a team
  • Good communicator and able to liaise at all levels
  • Must be able to work on own initiative in a pressurised environment to tight deadlines

About Hermes

We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice.

The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles.
We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS and John Lewis.

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