Head of Client Services – Careers In Digital Bristol

Overview

Position Title: Head of Client Services

Company: AND Digital

Location: Bristol, UK

Job Description

We are passionate about doing great work with interesting clients who we can take on a digital transformation journey.

We love to solve business problems with robust technical solutions, which we do by building products which are compelling, commercially viable and customer facing across multiple digital and e-commerce channels such as web, mobile, social and in-store.

We care deeply about our people and have a focus on well-being and professional development. Read on to see how your skills and expertise could be part of our journey!

Responsibilities:

• In conjunction with the Club Exec, define each account direction and targets
• Execute account development plan
• Drive account growth and relationship development planning
• Identify new opportunities and proactively develop them
• Drive actions to close new sales and mobilise the right people to win
• Ability to lead presentations and produce proposals
• Leverage yours and AND Digital ecosystem to bring the right expertise to your clients
• In conjunction with the club exec, develop a long term strategic vision for your client and use your creativity to push/trial innovative ideas

Requirements:

• Ability to grow a healthy portfolio of clients and forecast accurately in line with targets across the portfolio
• Track on a monthly basis the portfolio changes, and proactively suggest and implement corrective actions when the portfolio is unbalanced
• Report on a monthly basis on commercial, business and service targets