Government Jobs Cardiff – QUALITY & PERFORMANCE OFFICER In Cardiff

Overview

Position Title: QUALITY & PERFORMANCE OFFICER

Company: City Of Cardiff

Location: Cardiff, Wales, UK

Job Description

The Into Work Advice Service provides support to people who are actively seeking employment or looking to upskill; the team is able to offer support and intensive mentoring through externally funded projects and volunteering opportunities.

Responsibilities:

• To assist the Into Work Coordinator (Quality) to manage an audit schedule of externally funded Into Work projects.
• Undertake the auditing and quality checking of participant portfolios, recording findings and delivering to staff and managers, providing a recommended course of action.

Requirements: 

• Effectively maintain and monitor management information and data, ensuring key information is accurate, and acting appropriately to mitigate errors.
• Undertake a range of complex administrative tasks to meet service area and customer need.
• Provide administrative support alongside central team, including general office duties and providing cover in outreach locations when needed.