Overview
Position Title: First Class Customer Host
Company: East Midlands Railway
Location: Kettering, UK
Job Description
At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.
Responsibilities:
- You will be the point of contact for our customers and their queries; you’ll serve meals and snacks in first class from our fantastic menu and provide tasty refreshments to them on board.
- You will also ensure that the train carriages are always kept very neat and tidy.
Requirements:
- You will be hard working and always happy to provide an amazing service with a smile!
- You will also be polite, responsible, and very resilient. Your personality plays a massive part in the level of service you provide.
- We want to our customers to love and remember their experience on East Midlands Railway. So, if you are passionate, professional and want to make a difference to someone’s day, we want to hear from you.
About East Midlands Railway
If your plans change, you can amend the date and time of Advance tickets fee free up until 6pm the day before you travel, and until 30 September 2022. Fare price difference may apply. Advance tickets purchased online can be exchanged for a voucher for a future journey. Fee free changes also apply to Off-Peak and Anytime tickets, up to the date of departure.
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