First Class Customer Host – East Midlands Railway Jobs In Kettering

Overview

Position Title:  First Class Customer Host

Company: East Midlands Railway

Location: Kettering, UK

Job Description

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

Responsibilities:

• You will be the point of contact for our customers and their queries; you’ll serve meals and snacks in first class from our fantastic menu and provide tasty refreshments to them on board.
• You will also ensure that the train carriages are always kept very neat and tidy.

Requirements:

• You will be hard working and always happy to provide an amazing service with a smile!
•  You will also be polite, responsible, and very resilient. Your personality plays a massive part in the level of service you provide.
• We want to our customers to love and remember their experience on East Midlands Railway. So, if you are passionate, professional and want to make a difference to someone’s day, we want to hear from you.